Only the knowledge workers know exactly what they are doing and how they are doing it. Because knowledge work is invisible, no one else, including the managers, can understand what the knowledge workers are doing or how they are doing it.
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July 30, 2011 Bruce Benson
Team Management
Oh no, I’ve got a room full of computer "experts." None of them have any training in computer management, but they “know” what needs to be done. We are doomed.
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July 27, 2011 Bruce Benson
Risk Management
The QA Director literally tried to take over management of the project by telling the teams how they should develop the product. This was all done under the guise of quality assurance. It became simply bad project management.
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July 25, 2011 Bruce Benson
Quality
A good budget is often the output of fixing other parts of the project management process such as project planning and schedule estimating.
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July 20, 2011 Bruce Benson
Cost
I've always been fascinated by how projects and organizations populated by a lot of smart people often just didn't do well. I spent 20 years in the Air Force followed by just over 10 years in the corporate world. There was an unsettling management consistency between these two worlds. I've come to call it the "A" Student Syndrome.
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July 13, 2011 Bruce Benson
Team Management
14 Comments
The FBI Sentinel project had been problem-plagued and had converted over to Agile. The Sentinel project in turn had sprung out of the FBI’s “Virtual Case File” system which was considered a failure. I'm always interested in lessons learned from projects that struggle to be successful.
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July 9, 2011 Bruce Benson
Change Management
