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Using Hard Facts To Reduce Honesty Buffers

Reducing the project management tool "honesty buffers" is a way to rapidly improve the organization. Much of what I've talked about assumed that we really did know what was going on, and it was more a matter of just delivering the facts than figuring out what the facts are. When we don't yet know the facts, but must report or update senior management, hard facts are often readily available such that we can supply something more concrete than "we don't know yet."
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Nine Ways To Eliminate Honesty Buffers

Eliminating “Honesty Buffers” helps to confront your organizational project management bad habits and hence improve your productivity and quality.   Here are nine techniques I’ve used to successfully reduce the “Honesty Buffers.” In Eliminate Your Project Management Honesty Buffers I talk about how you can apply...
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Eliminate Your Project Management Honesty Buffers

Manufacturing buffers help to smooth over problems at each stage of production. The project management tool "honesty buffer" is when someone holds back reporting issues and problems to make things look better than they are. Reducing or eliminating such buffers quickly exposes problems and enables rapid process and quality improvement.
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Project Management Needs Business Intelligence!

Look into using your existing business systems as part of your project management tools. The business systems used by everyone to do their daily jobs can often provide more current and predictive information than relying solely on our traditional project management tools.
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Global Project Management? Further Away Can Be Better!

A study of a huge global project showed that quality was not compromised because of the global nature of the effort. As many projects are global these days, that is a reassuring finding. I have often observed something a bit additional, however. In an organization that is not generally doing well, the further we were from the home office, the better we did. So if we want a successful project, make sure it is distributed and away from the central location?
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Successful Projects Are Boring!

The problem with being a good project manager, or any kind of good manager, is that often your project or organization is running along too smoothly. You stay on top of the issues and continuously improve the way you do things based upon feedback from your team and customers. Boring!
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Meeting Madness? Don’t Do it!

Meeting Madness
All I had to do was to get about 500 software defects fixed, according to my project management tools. My boss told me I had to have daily meetings with everyone concerned to get this done. This meeting centric approach to managing this project turned out to be utter madness. Simple measurements, that anyone can do, demonstrated that these meetings had no discernible impact.
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If Nothing Else, Honesty Is Just More Efficient

Honesty in project management reporting is just more efficient. Just report the status of a project as it is. If things are late, it will show things as late. If things are confused, it will show things as confused. Spending valuable time making things look better on slides than it does in reality is not productive.
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