The Busiest Software Test Organization Was Also The Best
A busy test organization can mean your products are having problems. In this case however, the fact they were very busy helped the test organization to stay objective about reporting dramatically improved test results without missing a beat. Other test teams described in this series of articles reacted in inefficient ways when product quality improved dramatically.
Almost a Great Software Test Organization
Improving quality can have a surprisingly stressful impact on your testing organization. A good set of quality metrics can help keep your improvements on track as your organizations adjusts to the new reality.
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