Using Hard Facts To Reduce Honesty Buffers
Reducing the project management tool “honesty buffers” is a way to rapidly improve the organization. Much of what I’ve talked about assumed that we really did know what was going on, and it was more a matter of just delivering the facts than figuring out what the facts are. When we don’t yet know the facts, but must report or update senior management, hard facts are often readily available such that we can supply something more concrete than “we don’t know yet.”
Focusing On High Quality Gives You High Productivity At No Extra Cost
One of the profound findings during the productivity improvement era of the 20th century was the notion that if you focus on productivity you improve productivity a bit, but if you focus on quality you improve productivity a lot. You can often vault your team or organization up to the next level of performance just [...]
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