Seven Ways To Make That “Silver Bullet” Work
I had done everything “by the book.” Sold management on the great project management technique and tools (i.e., the “Silver Bullet”). Called all those planning meetings. Got approval and funding. Ran a zillion implementation meetings. Got lots of good press from management on how much this was going to solve our problems. The vendor said [...]
Being Slightly Out Of Control Can Be A Good Thing
We had a major crisis. Our software had a tendency to corrupt the database of our customers. The development team was working to figure out why our software corrupted the database and to get it fixed. The customer support team would correct these database problems on the customer site as they happened.
