Focusing On High Quality Gives You High Productivity At No Extra Cost
One of the profound findings during the productivity improvement era of the 20th century was the notion that if you focus on productivity you improve productivity a bit, but if you focus on quality you improve productivity a lot. You can often vault your team or organization up to the next level of performance just [...]
It Should Work The First Time
Improving team performance is as much about attitude as it is about using specific techniques to improve quality. Here, “It Should Work The First Time” caught the imagination of the staff and became a cultural and performance changing philosophy.
In The One Key Step For Success I related how a software organization implemented a basic technique [...]
