And there can’t be politics. There is no room for it in a company. When you do that, things become pretty simple. - Apple CEO Tim Cook.
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March 8, 2013 Bruce Benson
Leadership
"You need to have more ‘gotcha’ fees, that’s how airlines make their money." Maybe Dogbert was on to something?
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February 28, 2013 Bruce Benson
Risk Management
If something goes wrong, just find that person and fix them! Not!
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February 19, 2013 Bruce Benson
Leadership
The COO said we had to guarantee that all future deliveries would be just as successful. I told her she couldn’t afford such a guarantee. She was not happy,
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February 14, 2013 Bruce Benson
Risk Management
First off, I mention that we’ve been successful every time at getting organizations to on-time (i.e., within two weeks). Not only were we on time, but the quality of the product was dramatically improved.
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February 7, 2013 Bruce Benson
Planning
I could now readily see how we consistently repeated the same problems on each projects. This is how we got the data we needed.
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February 5, 2013 Bruce Benson
Metrics
Being always connected to our work and project often means we are constantly distracted. It doesn't have to be this way. This is what worked for us.
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January 31, 2013 Bruce Benson
Communication
It certainly sounds like the problem that needs to be solved, but is it really?
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January 28, 2013 Bruce Benson
Change Management
We need data to improve our performance and the surprising finding is that we generally already have just about all we need.
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January 24, 2013 Bruce Benson
Metrics
When [Ford’s Scott] Monty was planning what became the Summer of Taurus campaign … he wrote a rough outline of what he wanted and posted it to Yammer. Within a week, a person from an IT group that normally didn’t work with marketing was able...
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January 14, 2013 Bruce Benson
Communication
The problem is not a surprise request for a quick estimate. The problem is that we are not prepared to give quick estimates. Here is how we did it.
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January 11, 2013 Bruce Benson
Planning