Still, he says, the contractors are huge companies familiar with complexity, and in most cases they’ve had years to address the sites’ problems.
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May 1, 2014 Bruce Benson
Risk Management
Outside of the traditional government pipelines, talented individuals are waiting and willing to help [to save Obamacare].
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April 17, 2014 Bruce Benson
Leadership
We are idea rich, selection baffled, and adoption poor.
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April 9, 2014 Bruce Benson
Innovation
Amazon’s culture is notoriously confrontational, and it begins with Bezos, who believes that truth shakes out when ideas are banged against each other.
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April 2, 2014 Bruce Benson
Leadership
My supervisors knew what I was up to. But I was a young Airman whose job, at least for the first six months, was to tear messages off of classified printers.
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March 24, 2014 Bruce Benson
Innovation
There it was up on the screen. The list of competitors for our products One, over in the corner of the slide, was called the iPhone.
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March 19, 2014 Bruce Benson
Change Management
Sometimes, we just have to change the system to see how things will really work.
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March 17, 2014 Bruce Benson
Change Management
When I began to focus on numbers of customers and associated income, it pretty much sucked the soul out of the whole effort.
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March 11, 2014 Bruce Benson
Leadership
Thousands of engineers in the future would not see it. The funny thing about it is, once the hole is explained to you, it’s obvious.
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March 7, 2014 Bruce Benson
Change Management
I remember a candidate once presented me page after page of certifications, each in its acetate protector, neatly organized in a faux-leather binder.
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March 4, 2014 Bruce Benson
Training
There is a lot of fear among people who have been here for a long time that those from the new generation are a threat to the way things have worked.
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February 27, 2014 Bruce Benson
Change Management
If you’ve done that and you get a bad outcome in the short term, pick yourself up and go back at it the next day because over time it will lead to success.
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February 25, 2014 Bruce Benson
Leadership
"I’ve ALWAYS found that the face-to-face relationship is far superior." Always?
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February 20, 2014 Bruce Benson
Process Improvement
My wife said I was just lucky. Lucky? I’ve been doing this stuff for over 20 years!
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February 12, 2014 Bruce Benson
Training
In the worst case I figured, I could always change them back to what they were. So I “fixed” them. Disaster?
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February 10, 2014 Bruce Benson
Process Improvement