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Posts tagged "Change Management"
I've found that "having the data" is about half the effort. The other half is not how to make it compelling. The data was always compelling in my experience because it generally showed that we were making poor decisions. That rarely went over well.
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August 11, 2018 Bruce Benson
Metrics
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The bug-laden software resulted in fix after fix, each fix reconciling some problems but introducing new ones. This all produced an enormous revenue source from the selling of Systems Engineer’s services.
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June 28, 2018 Bruce Benson
Innovation
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Yet Abt, on behalf of Carthage College, in Kenosha, Wis., has returns that beat Harvard ’s $37 billion endowment and most others. In the 10 years through the most recent college fiscal year, ended on June 30, 2017, the former beer company executive racked up...
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June 23, 2018 Bruce Benson
Process Improvement
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Sometimes doing the opposite works better than doing the obvious.
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April 19, 2018 Bruce Benson
Innovation
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An expert is someone who has mastery of current knowledge, not of future knowledge.
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March 22, 2018 Bruce Benson
Innovation
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The 2.6 billion-rouble ($45 million) satellite — the Meteor M — was launched last month from Vostochny, with Roscosmos losing contact with it shortly after. It then emerged that the rocket carrying the satellite had been programmed with the wrong coordinates, and had instead been...
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March 3, 2018 Bruce Benson
Risk Management
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I was terrified to charge against conventional wisdom, and was often “gently” reminded of what might happen, with descriptions of crippling disability and advanced dependency.
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February 9, 2018 Bruce Benson
Leadership
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As Smith outlines in his written testimony, the Department of Homeland Security’s Computer Emergency Readiness Team (CERT) sent Equifax (alongside many other companies) a notice on March 8th, 2017 about the vulnerability in certain versions of Apache Struts. Equifax sent out an internal mass-email, which...
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November 15, 2017 Bruce Benson
Risk Management
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Take time to explain why you believe something — not just what you believe and why your opponent is wrong. So how did Bastian switch over from home birth advocate to home birth critic? It started with conversations with researchers in Sydney, who were compassionate...
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July 26, 2017 Bruce Benson
Communication
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The trick was always to look past common wisdom and corporate culture even when everyone was encouraging us to do it the same old way.
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June 7, 2017 Bruce Benson
Planning
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It takes three elements: the right people, the right timing, and the right way? Not so fast.
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April 27, 2017 Bruce Benson
Innovation
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IS researchers have argued enterprise information systems should not be built in a top-down manner but instead facilitate bottom-up innovation. Successful implementation of enterprise wide systems (such as enterprise architecture) will increasingly require negotiation and dialog rather than the imposition of ideas from central IT....
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March 29, 2017 Bruce Benson
Innovation
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Over the years, oncologist Barbara McAneny, MD, had grown increasingly frustrated with what hospitals were doing to her patients. Every time chemotherapy complications sent someone to an emergency room, which happens all too often, “they’d come out a little bit worse, each time just another...
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January 26, 2017 Bruce Benson
Innovation
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“By failing to prepare, you are preparing to fail.” — Benjamin Franklin “If you are failing to plan, you are planning to fail.” — Tariq Siddique Well, it is the New Year in many parts of the world, so why not make a plan for the...
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January 12, 2017 Bruce Benson
Planning
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Burton Malkiel has been saying the same thing about investing for more than 40 years. What’s new is that a big chunk of the financial industry now admits he was right all along. In 1973, Malkiel, a Princeton professor, published the first version of his...
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December 7, 2016 Bruce Benson
Innovation
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