Most organizations have fallen prey to a simple message — implement Agile as a series of ceremonies and everything gets better. Unfortunately, this is often not the case when the human-side of the equation is lost. By getting back to the basics of motivation and adaptive performance, you...
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November 7, 2018 Bruce Benson
Change Management
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“If you don’t find the solution, it’s because you didn’t see the real problem.” Renault CEO Carlos Ghosn shared leadership lessons in an interview with Bloomberg TV’s Francine Lacqua at the Paris Auto Show. Bloomberg Businessweek, October 8, 2018. Photo: Business Insider UK What seemed...
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October 31, 2018 Bruce Benson
Quality
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IT [Information Technology] use in the healthcare industry has experienced tremendous growth and attention since 2007. Yet concrete and credible evidence that HIT improves health outcomes remains inconclusive. Our investigation of New York State healthcare providers further indicates the healthcare industry may be experiencing an...
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October 27, 2018 Bruce Benson
Process Improvement
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While he won’t rule out further acquisitions, he says PSA doesn’t need to grow dramatically to be successful. “More than volumes, profitability is the most important element,” he says. “I prefer agility and efficiency to being the biggest car group.” Bloomberg Businessweek, September 3, 2018,...
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October 19, 2018 Bruce Benson
Cost
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When it comes to Linux creator Linus Torvalds, he likes the way speculative execution improves performance. What irritates him is the fact that not all incorrect calculations are completely discarded — this is what turned out to be the root cause of bugs like Spectre...
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October 11, 2018 Bruce Benson
Quality
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In contrast to the flybys typical of GM executives, his first official visit to Rüsselsheim a year ago became a six-hour inspection tour as he took a deep dive into Opel’s operations, initiating part-by-part comparisons with Peugeot and Citroën. The review uncovered hard-to-justify excesses such...
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October 8, 2018 Bruce Benson
Change Management
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The Air Force has revoked more than 226 Air Force instructions deemed unnecessary or outdated over the past year as part of its ongoing effort to get rid of so-called “queep.” In an interview at her Pentagon office Tuesday, Air Force Secretary Heather Wilson said...
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October 4, 2018 Bruce Benson
Process Improvement
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As organizations and teams mature their agile practices they are often faced with new questions. Leaders might ask, “Can you tell me when the feature we prioritized will be done,” or “Can you share with me a list of features that are likely to be...
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September 28, 2018 Bruce Benson
Metrics
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Georgia Institute of Technology (Georgia Tech) researchers found insights into ant cooperation could be incorporated into the development of large swarms of robots. The team first placed 30 ants into a container filled with glass soil-like particles, and observed only 30% of the ants performed...
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September 19, 2018 Bruce Benson
Team Management
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“I had two whiteboards filled up with questions left unanswered, tests left undone, and every other question we could think of,” Amber wrote on her Facebook page that day. Amber says that at one point during that meeting, she told the staff she felt like...
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September 13, 2018 Bruce Benson
Risk Management
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Many of you are familiar with the “technology adoption life cycle” model, long a pillar of everything from new tech product pitches to IPO roadshows. However, overuse has eroded the model’s impact. Today, it’s less an effective visualization of market traction, and more a symbol...
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August 29, 2018 Bruce Benson
Change Management
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I would have thought that a direct marketer who can’t make a high-teens annualized return over the longer term look very attractive wouldn’t be a very good marketer. The truth should suffice. Evidently, we’re in a world where the truth doesn’t always suffice. In one...
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August 25, 2018 Bruce Benson
Communication
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Instead of officially lowering its prices, Apple is in talks with retailers and banks to offer holiday deals all year round, according to people familiar with the plans. Those people say Apple is also asking some individual stores to more than quadruple sales targets, to...
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August 17, 2018 Bruce Benson
Communication
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Troy Magennis, an Agile consultant and founder of Focused Objectives who made a keynote presentation at the 2018 Agile conference in San Diego this week. According to Magennis, you can collect all the data in the world and make charts and dashboards, but if people...
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August 11, 2018 Bruce Benson
Metrics
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Although it is a user’s responsibility to inform themselves of a browser’s features by actually reading the disclosures, the authors assert that these texts need to be written better. They note that only “participants who saw the Chrome or [older version of the] Chrome disclosure...
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August 8, 2018 Bruce Benson
Communication
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