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Experts are human beings

“I had two whiteboards filled up with questions left unanswered, tests left undone, and every other question we could think of,” Amber wrote on her Facebook page that day. Amber says that at one point during that meeting, she told the staff she felt like...
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Deep Dive Into The Little Problems Now

Essentially, it was by luck. At ongoing hearings, senior bank executive Clive van Horen explained that the error had escaped numerous internal bank controls that should have caught it. The error was finally uncovered after troubling questions were raised over the bank’s overdraft application process...
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Avoiding A Bad Launch

The 2.6 billion-rouble ($45 million) satellite — the Meteor M — was launched last month from Vostochny, with Roscosmos losing contact with it shortly after. It then emerged that the rocket carrying the satellite had been programmed with the wrong coordinates, and had instead been...
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Dealing With Human Error

As Smith outlines in his written testimony, the Department of Homeland Security’s Computer Emergency Readiness Team (CERT) sent Equifax (alongside many other companies) a notice on March 8th, 2017 about the vulnerability in certain versions of Apache Struts. Equifax sent out an internal mass-email, which...
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Is Negativity Really Awesome?

Is Negativity Really Awesome
Last March, Rocky King, executive director of Oregon’s health insurance exchange, predicted that Cover Oregon was about to become the pride of the state. “This is an incredible project” he told … a local health-care news site. … “The state of Oregon is leading the...
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