Are We Just Duplicating Our Problems?
Those darn quality testers kept reporting the same issues, over and over again. This duplicate defect reporting was causing more issues than it was fixing!
Continue reading »
Home » Articles posted by Bruce Benson (Page 20)
You Can Tell The Good Guys Because They Pay Less Taxes
Are they really bad guys or are they just doing what we asked them to do? Can we tell the difference? If so, our projects will have a greater chance of success.
Continue reading »
Do 70% Of Your Change Efforts Fail?
Change is hard, but consistently successful changes are very doable. Here is how we did it.
Continue reading »
Project Management Is Primarily Team Building
Rarely does the project manager do any “real” work that adds value to the results of the project. The real work is in building the project team.
Continue reading »
When To Rethink What We Think We Already Know
She didn’t know why or for what specific reason she was taking these pills. She hadn't asked.
Continue reading »
Needing A Personal Commitment Is A Bad Sign
The manager told me his team would accomplish the task in six weeks. I told him that he needed more time. He was flabbergasted.
Continue reading »
The Trend Is Our Friend … Or Our Foe
Everything is perfect ... until it all goes wrong! Huh? This is how we stayed on top of our biggest projects.
Continue reading »
Let Them Rant!
If they are angry then just let them rant and listen carefully as part of the solution is probably right in front of you.
Continue reading »
Sometimes Bureaucracy And Noise Can Be A Good Thing
Maybe bureaucracy is actually helping, in this case, to diffuse the impact .... Talk about unintended consequences.
Continue reading »
How One CEO Came To A Deep Understanding of His Company
It took him three to four hours a week and left him with an unparalleled understanding of how money was moving out of the company.
Continue reading »
It Sure Sounds Like The Solution To Our Problems
We have all these problems and look here is another tool that says it will fix everything. The tool that finally did fix all our problems was much simpler.
Continue reading »
How To Rid Yourself Of Those Inefficient Political Battles
And there can’t be politics. There is no room for it in a company. When you do that, things become pretty simple. - Apple CEO Tim Cook.
Continue reading »
Practicing To Fail In Order To Succeed Big
"You need to have more ‘gotcha’ fees, that’s how airlines make their money." Maybe Dogbert was on to something?
Continue reading »
Fixing Problems By Hunting For The Guilty — The Story Of The Bulb
If something goes wrong, just find that person and fix them! Not!
Continue reading »
Yes I Know It Seems So Reasonable And Yes Everyone Does It
The COO said we had to guarantee that all future deliveries would be just as successful. I told her she couldn’t afford such a guarantee. She was not happy,
Continue reading »