Those darn quality testers kept reporting the same issues, over and over again. This duplicate defect reporting was causing more issues than it was fixing!
Continue reading »
May 24, 2013 Bruce Benson
Metrics
Are they really bad guys or are they just doing what we asked them to do? Can we tell the difference? If so, our projects will have a greater chance of success.
Continue reading »
May 14, 2013 Bruce Benson
Leadership
Change is hard, but consistently successful changes are very doable. Here is how we did it.
Continue reading »
May 9, 2013 Bruce Benson
Change Management
Rarely does the project manager do any “real” work that adds value to the results of the project. The real work is in building the project team.
Continue reading »
May 6, 2013 Bruce Benson
Team Management
She didn’t know why or for what specific reason she was taking these pills. She hadn't asked.
Continue reading »
April 24, 2013 Bruce Benson
Change Management
The manager told me his team would accomplish the task in six weeks. I told him that he needed more time. He was flabbergasted.
Continue reading »
April 22, 2013 Bruce Benson
Leadership
Everything is perfect ... until it all goes wrong! Huh? This is how we stayed on top of our biggest projects.
Continue reading »
April 18, 2013 Bruce Benson
Metrics
If they are angry then just let them rant and listen carefully as part of the solution is probably right in front of you.
Continue reading »
April 15, 2013 Bruce Benson
Change Management
No Comment
Maybe bureaucracy is actually helping, in this case, to diffuse the impact .... Talk about unintended consequences.
Continue reading »
April 2, 2013 Bruce Benson
Risk Management
It took him three to four hours a week and left him with an unparalleled understanding of how money was moving out of the company.
Continue reading »
March 14, 2013 Bruce Benson
Metrics
We have all these problems and look here is another tool that says it will fix everything. The tool that finally did fix all our problems was much simpler.
Continue reading »
March 12, 2013 Bruce Benson
Change Management
And there can’t be politics. There is no room for it in a company. When you do that, things become pretty simple. - Apple CEO Tim Cook.
Continue reading »
March 8, 2013 Bruce Benson
Leadership
"You need to have more ‘gotcha’ fees, that’s how airlines make their money." Maybe Dogbert was on to something?
Continue reading »
February 28, 2013 Bruce Benson
Risk Management
If something goes wrong, just find that person and fix them! Not!
Continue reading »
February 19, 2013 Bruce Benson
Leadership
The COO said we had to guarantee that all future deliveries would be just as successful. I told her she couldn’t afford such a guarantee. She was not happy,
Continue reading »
February 14, 2013 Bruce Benson
Risk Management