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Project Managers How To Adopt The Language Of Your Customer

How we came to better understand our customer's challenges and how it helped us to better help them.

October 10, 2012 Bruce Benson Communication

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Scope Creep Should Be Mandatory July 5, 2013
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Get The Change Right! June 24, 2013
Extreme Project Management Lessons From The Stock Market June 3, 2013
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You Can Tell The Good Guys Because They Pay Less Taxes May 14, 2013
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Project Management Is Primarily Team Building May 6, 2013
When To Rethink What We Think We Already Know April 24, 2013
Needing A Personal Commitment Is A Bad Sign April 22, 2013
The Trend Is Our Friend … Or Our Foe April 18, 2013
Let Them Rant! April 15, 2013
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How One CEO Came To A Deep Understanding of His Company March 14, 2013
It Sure Sounds Like The Solution To Our Problems March 12, 2013
How To Rid Yourself Of Those Inefficient Political Battles March 8, 2013
Practicing To Fail In Order To Succeed Big February 28, 2013
Fixing Problems By Hunting For The Guilty — The Story Of The Bulb February 19, 2013
Yes I Know It Seems So Reasonable And Yes Everyone Does It February 14, 2013
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We Are Still Doomed To Repeat Our Problems If We Ignore Our Past Data February 5, 2013
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Can You Really Spot Over-generalizations? January 28, 2013
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Some Scary Things Are Worth Sharing January 14, 2013
How To Quickly Give Your Boss An Accurate Estimate January 11, 2013
For Lasting Success Find A Higher Purpose December 27, 2012
How To Know When To Make Things Tougher Or Easier November 16, 2012
This Is Fundamental To Your Success November 6, 2012
You’ve Got To Do This Daily October 19, 2012
Project Managers How To Adopt The Language Of Your Customer October 10, 2012
History Shows Us How To Innovate Successfully October 2, 2012
Don’t Be Taken for Granted Be Brutally Honest September 24, 2012
Project Managers We Can Get Too Close to The Action And That’s Not Good September 18, 2012
If Our Project Management Crisis Is Obvious To Everyone Then It Is Too Late To Fix It September 10, 2012
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Project Manager Is The Instant-On War Room Our Solution To Get The Information We Need? August 28, 2012
Why We Should Focus On The Not So Obvious August 17, 2012
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Why Project Management Metrics Often Fail and How Yours Can Succeed July 3, 2012
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Can Your IT Project Manager Sell Better Than Sales? May 14, 2012
Are We Measuring Project Quality Or Just Activity? May 7, 2012
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Use Bad Situations To Make Good Project Management Changes February 1, 2012
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Maybe We Should Ignore Our Boss January 23, 2012
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Project Managers Follow The Crowd As Your Last Resort January 17, 2012
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Two Steps to Getting Truly Useful Project Management Metrics January 9, 2012
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On-Time Successful Projects? This Year We Can January 3, 2012
Project Managers Beware of Oversimplifying Your Problems December 16, 2011
Project Managers – Check your Assumptions! December 14, 2011
Senior Manager It Is OK Not To Be An Expert Which Is Why You Have A Project Manager December 12, 2011
Rooting Out And Removing The Causes Of Project Management Bad Habits December 8, 2011
Why We Need Project Management Islands of Excellence December 6, 2011
If The Talk Is All Bad Then There Are Great Opportunities December 2, 2011
Being A Manager Is Hard But Not For The Reasons I Expected November 30, 2011
Beware The Moneyball Myth In Project Management November 28, 2011
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Finding A Noble Purpose For That Project Motivates Success November 18, 2011
Project Managers Teach Your Daughters War Games! November 16, 2011
Project Managers There Is A Better Use For Those Long Work Hours November 14, 2011
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Project Managers Use That Leadership Vacuum To Take The Initiative November 4, 2011
This Is Your Number One Priority November 2, 2011
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Too Many Rules Mean Something Is Wrong With Our Project Management October 28, 2011
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Project Managers Quit Talking Jargon To Our Customers October 19, 2011
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Project Management And Innovation Can Work Against Each Other August 29, 2011
How Not To Kill Your Project Management Data With Kindness and Best Intentions August 24, 2011
Why Change Management Oriented Projects Are Hard and How To Succeed Anyway August 22, 2011
Why Project Management Success Can Make People Unhappy August 18, 2011
Hiding The Problem As A Project Management Tool August 16, 2011
STOP DOING THAT As A Project Management Tool August 13, 2011
Why Waterfall Project Management Threatens To Return August 11, 2011
How To Avoid Optional Chaos In Your Project August 9, 2011
Project Management Choose Quality or Speed? August 6, 2011
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How To Project Manage People Who Are Smarter Than You July 30, 2011
Project Managing Other People’s Efforts Is Risky July 27, 2011
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Get The Project Budget Right! July 20, 2011
In Project Management The “A” Student Can Be A Problem July 13, 2011
Project Management Perseverance Is Still One Way to Finally Get It Done July 9, 2011
Are Projects Really In Chaos? June 27, 2011
The Most Underused Project Management Tool: Asking Your Staff’s Opinion June 22, 2011
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Project Management By Taking a Break June 11, 2011
In Project Management We Are Only Good At What We Spend Our Time On June 6, 2011
Project Management Success by Failing Often May 23, 2011
Why Your Project Does Not Need More People, More Time And More Money May 16, 2011
Is it Our Project Management Or Our Strategy That Is Not Working? May 10, 2011
Project Management Helps Us In Everyday Life Too May 3, 2011
How Mentoring Can Be An Effective Project Management Tool April 25, 2011
Is It Really OK For Your Project To Fail? April 11, 2011
Manage Your Projects By Example To Improve Performance March 29, 2011
Boycotting Meetings As A Project Management Tool March 15, 2011
Do You Manage Your Project Team By Data Or By Direction? March 8, 2011
Five Reasons Managing Projects Objectively Is Hard And How To Succeed Anyway February 22, 2011
Is Your Project Schedule Really Driven By Your Requirements? February 15, 2011
How Not To Lose Our Way When Projects Go Bad February 8, 2011
Project Managers – Double Check Your Temperature! February 1, 2011
How To Get The Project Management Data We Need January 25, 2011
Project Management By Hostage Taking? January 11, 2011
Yes, You Can Quickly And Accurately Estimate And Commit Your Project January 4, 2011
Is Project Management Quality Just A Belief? December 20, 2010
Project Management Quality Needs Data Not Beliefs December 14, 2010
Project Management By Living With Our Data December 6, 2010
Four Ways The Project Manager Helps Innovations To Succeed November 29, 2010
In Project Management — Patience Is Not A Virtue November 23, 2010
Are 67 Percent Of Your Projects Delivered On Time? November 16, 2010
The Project Management Secret Of Innovation November 9, 2010
Project Management By Suits November 4, 2010
Get the Project Management Cost Right! November 1, 2010
It Must Be Something Other Than The Project Management Schedule October 27, 2010
It’s The Project Management Schedule, Stupid October 26, 2010
Project Management Metrics Madness? Don’t Do It! October 19, 2010
Project Management is Simple But Not Obvious October 12, 2010
Are Project Management Costs Really The Problem? October 5, 2010
Self-Managing Teams In Project Management? Is That Possible? September 21, 2010
Compressed Project Management Schedules Discourage Innovation and Improvement September 16, 2010
Three Ways Project Management Estimates Fail And How To Avoid Them September 7, 2010
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Project Managers Repeat After Me: Software Development Is A Repeatable Process August 23, 2010
Improving Project Management Productivity Does Not Save Time August 17, 2010
One Reason To Always Support The Other Guy’s Project August 9, 2010
Don’t Squash Your Project Management Pockets of Excellence August 3, 2010
Don’t Kill The Golden Goose of Project Management – The Crisis July 20, 2010
Project Management Crisis? Hurry, But Do Nothing July 13, 2010
Project Management Initiative or Insubordination? July 6, 2010
Your Project Needs Business Rules, Not Meetings June 28, 2010
Project Management Or Anesthetized By Analytics? June 22, 2010
Project Management or Death by Detail? June 15, 2010
One Key Secret for Improving Project Management – Just Do It! June 7, 2010
In Project Management 9+3 Is Not Equal To 12 May 24, 2010
The One Perfect Project Management Methodology May 17, 2010
Three Reasons Not To Finish A Task Or Project Early May 3, 2010
One Way To Make Your Project Risk Free? April 26, 2010
Two Ways To Make Project Management Problems No Big Deal By Managing Risk April 20, 2010
Three Secrets For Successfully Putting Your Project Management Team At Risk April 12, 2010
Don’t Get Everyone Project Management Certified … For The Wrong Reason April 4, 2010
One Great Way Of Using Your Project Management Staff Hours March 29, 2010
Four Insights Into The Best Use Of Your Project Management Experience March 22, 2010
Fixing The Project Management Plan: What Should We Be Doing? March 15, 2010
Visibility – The Fifth Project Planning Secret March 8, 2010
The Official Plan: Four Project Management Planning Secrets March 4, 2010
Yes Virginia, There Is A Project Management Plan February 24, 2010
Get Out Of The Rut Of Solutions That Don’t Work! January 25, 2010
We Really Can Know If Our Project Estimates Are Accurate December 21, 2009
Your Project Team Really Can Do A Great Job December 7, 2009
One More Way To Fight E-mail Infoglut: Talk! November 30, 2009
Don’t Treat Your E-mails As Dead Skeletal Husks! November 24, 2009
Five Techniques For Overcoming E-Mail Infoglut November 20, 2009
Using Hard Facts To Reduce Honesty Buffers November 12, 2009
Nine Ways To Eliminate Honesty Buffers November 3, 2009
Eliminate Your Project Management Honesty Buffers October 29, 2009
Focusing On High Quality Gives You High Productivity At No Extra Cost October 19, 2009
Project Managing Climate Change And Your Kids On Blog Action Day October 15, 2009
It Should Work The First Time October 13, 2009
Getting The Schedule Right Is Hard! But Not For The Obvious Reasons. October 11, 2009
The One Key Step For Successful Improvements October 8, 2009
The Busiest Project Test Organization Was Also The Best October 4, 2009
Almost a Great Project Test Organization September 29, 2009
Want To Stress Your Project Test Team? Give Them Good Quality! September 24, 2009
Is Your Project Management On Steroids? Maybe You Should Kick The Habit! September 14, 2009
Disrupt The Project To Make The Big Improvements September 7, 2009
Project Management Needs Business Intelligence! September 2, 2009
Global Project Management? Further Away Can Be Better! August 30, 2009
Are You Managing the Critical Project Thread? August 25, 2009
Want Project Quality? Use the “B” Team August 20, 2009
Successful Projects Are Boring! August 17, 2009
A Successful Manager But Never A Successful Project? August 13, 2009
Project Managers, Are You Being Heard? August 9, 2009
Does Anyone Really Care If Our Project Is On Time? August 5, 2009
Is Your Project On Time? August 2, 2009
The Ultimate Project Management Tool July 26, 2009
Meeting Madness? Don’t Do it! July 20, 2009
Seven Ways To Make That “Silver Bullet” Work July 12, 2009
Avoid This Project Management Schedule vs Requirements Trade-Off Trap! July 5, 2009
Knowing Your Project Management Average Is Powerful! June 28, 2009
Being Slightly Out Of Control Can Be A Good Thing June 19, 2009
The Leap From Mediocrity To The Exceptional Is Shorter Than We Think June 12, 2009
Don’t Project Manage Change – Provide A Service! June 5, 2009
Defect Reports Are Your Best Friend! May 29, 2009
Get The Project Management Schedule Right! May 22, 2009
If Nothing Else, Honesty Is Just More Efficient May 15, 2009

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