Measurement

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Why We Need To Measure And Understand First And Then Decide What To Do

The VP went ballistic when I reported that it took us one minute on average to review each product defect. She simply did not like working with facts.

August 26, 2013 Bruce Benson Metrics

Got Big Data? Free It For The Greatest Results

An warning message from a satellite 1.5 million kilometers in space that gets processed within seconds then waits for someone to type it into an email. Why?

July 26, 2013 Bruce Benson Metrics

How To Avoid Second Order Ignorance

Development is primarily a knowledge discovery activity. But sometimes there are things about the system we don’t know we don't know. However, there is a solution.

June 26, 2013 Bruce Benson Planning

How One CEO Came To A Deep Understanding of His Company

It took him three to four hours a week and left him with an unparalleled understanding of how money was moving out of the company.

March 14, 2013 Bruce Benson Metrics

We Probably Already Have All The Information We Need For Success

We need data to improve our performance and the surprising finding is that we generally already have just about all we need.

January 24, 2013 Bruce Benson Metrics

Why Project Management Metrics Often Fail and How Yours Can Succeed

How many times have we measured something and it came out to not mean much of anything to anyone? Pay attention to what Mark Zuckerberg is doing.

July 3, 2012 Bruce Benson Metrics

Are We Measuring Project Quality Or Just Activity?

The VP of Quality and the VP of Test both showed up at our project meeting. They were mad.

May 7, 2012 Bruce Benson Quality

Why Project Managers Should Not Set Up Metrics To Measure Improvement Efforts

Establish up front how we are going to know if the agile adoption was successful? If we have to do that, we may have other problems to deal with first.

April 13, 2012 Bruce Benson Change Management, Metrics

How To Ask The Right Project Management Question And Get The Right Answer

A somewhat humorous real world example and a few key principles that got us the project management answers we needed and vaulted our projects on to success.

April 11, 2012 Bruce Benson Metrics

Project Manager Is It Really A Crisis?

My boss appeared confused with my position. “No, no” he says “we have to get those panics down. Push them to focus first on the panics!”

February 28, 2012 Bruce Benson Risk Management

Project Managers Are We Managing Or Are We Theorizing?

It was a great theory, that our project slowdown was due to having only the most difficult defects remaining, but was that really the case?

February 23, 2012 Bruce Benson Metrics

Why Project Management Dilbert Style Works

The Dilbert Comic strip is a great example of how to bring about change. Instead, it is about being willing to say, out loud, that we are doing silly things.

February 21, 2012 Bruce Benson Change Management