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Not A HIT

The healthcare industry may be experiencing an ongoing productivity paradox, mirroring earlier patterns in manufacturing and other industrial sectors.
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Does Anyone Really Care If Our Project Is On Time?

I would often talk excitedly about some project we completed that was on time and had good results. Folks would say "yeah, we did that too." In my naive enthusiasm, I would pepper them with questions on what they did and how they did it. I would get horrified looks and then they would flee. I would come to discover that too many of those other on time projects were more noise than substance. How could a simple notion such as "on time" be so complicated?"
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