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Posts tagged "Root Cause"
Software that used to take minutes to complete a full build now start with fetching from the repository and may require an hour or more to build.
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December 31, 2018 Bruce Benson
Training
If you don’t find the solution, it’s because you didn’t see the real problem.
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October 31, 2018 Bruce Benson
Quality
It’s not fair. When we screw up, it’s fair, we have to fix it. But it feels less fair when we have to fix someone’s else’s problems.
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October 11, 2018 Bruce Benson
Quality
In contrast to the flybys typical of GM executives, his first official visit to Rüsselsheim a year ago became a six-hour inspection tour as he took a deep dive into Opel’s operations.
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October 8, 2018 Bruce Benson
Change Management
It was a scrum. No, not the agile software method, but a bunch of people all racing after the current big defect found in the product. It was a badge of merit to be the first to figure out the defect and to report on its fix. My boss expected me to jump into this competition of egos when these problems happened.
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September 19, 2018 Bruce Benson
Team Management
No Comment
Essentially, it was by luck. At ongoing hearings, senior bank executive Clive van Horen explained that the error had escaped numerous internal bank controls that should have caught it. The error was finally uncovered after troubling questions were raised over the bank’s overdraft application process...
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April 25, 2018 Bruce Benson
Risk Management
An expert is someone who has mastery of current knowledge, not of future knowledge.
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March 22, 2018 Bruce Benson
Innovation
Two top Volkswagen engineers who found they couldn’t deliver as promised a clean diesel engine for the U.S. market are at the center of a company probe into the installation of engine software designed to fool regulators …. The two men, Ulrich Hackenberg, Audi’s chief...
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October 28, 2015 Bruce Benson
Honesty
California captures enough water each year to meet all its needs if it operates efficiently — a big if. … “There’s learning, information sharing, creativity, and discovery.” The drought is speeding up the process. “What causes change more than anything is crisis,” Thomas Howard, executive...
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October 7, 2015 Bruce Benson
Change Management
More money, more people and more time is not always the solution. Sometimes -- often times -- the solution is simply to take another approach, such as trusting people.
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June 25, 2015 Bruce Benson
Risk Management
If employers don’t think their workers can manage the shift to defined-contribution retirement plans, why make it? Here, the companies were remarkably candid.
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December 18, 2014 Bruce Benson
Leadership
These “gaming strategies” were used to make it appear that veterans were getting appointments within target times set by the department.
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November 25, 2014 Bruce Benson
Leadership
The lawsuit filed against Oracle by the Attorney General of Oregon is a desperate attempt to deflect blame for their failures to manage a complex IT project.
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August 28, 2014 Bruce Benson
Tracking
Mr. Richards spent thousands of hours studying all the great blues artists and rock virtuosos and integrated this knowledge into his musical compositions.
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July 29, 2014 Bruce Benson
Training
Success can be a very bad thing and only perpetuate bad practices, until they finally eat out the soul of the company.
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May 6, 2014 Bruce Benson
Process Improvement