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Not A HIT

The healthcare industry may be experiencing an ongoing productivity paradox, mirroring earlier patterns in manufacturing and other industrial sectors.
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Data Is A People Problem

I've found that "having the data" is about half the effort. The other half is not how to make it compelling. The data was always compelling in my experience because it generally showed that we were making poor decisions. That rarely went over well.
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Refactoring Stream-Of-Thought Management

Refactoring not only helps improve the mechanical quality of code; it also helps you learn from your code. When refactoring, you converge on better models. Right now, your code works, but it may feel tense, even a bit brittle. Refactoring reveals the implicit model, which...
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