Home »
Posts tagged "Defects"
If you don’t find the solution, it’s because you didn’t see the real problem.
Continue reading »
October 31, 2018 Bruce Benson
Quality
It’s not fair. When we screw up, it’s fair, we have to fix it. But it feels less fair when we have to fix someone’s else’s problems.
Continue reading »
October 11, 2018 Bruce Benson
Quality
It was a scrum. No, not the agile software method, but a bunch of people all racing after the current big defect found in the product. It was a badge of merit to be the first to figure out the defect and to report on its fix. My boss expected me to jump into this competition of egos when these problems happened.
Continue reading »
September 19, 2018 Bruce Benson
Team Management
No Comment
Yet Abt, on behalf of Carthage College, in Kenosha, Wis., has returns that beat Harvard ’s $37 billion endowment and most others. In the 10 years through the most recent college fiscal year, ended on June 30, 2017, the former beer company executive racked up...
Continue reading »
June 23, 2018 Bruce Benson
Process Improvement
Face-to-face interactions, as measured by the sociometric badges, emerged as a strong negative predictor of success in the competition.
Continue reading »
June 14, 2018 Bruce Benson
Communication
Sometimes doing the opposite works better than doing the obvious.
Continue reading »
April 19, 2018 Bruce Benson
Innovation
The 2.6 billion-rouble ($45 million) satellite — the Meteor M — was launched last month from Vostochny, with Roscosmos losing contact with it shortly after. It then emerged that the rocket carrying the satellite had been programmed with the wrong coordinates, and had instead been...
Continue reading »
March 3, 2018 Bruce Benson
Risk Management
In the same way that dark matter is an unseen but very large part of the cosmos , dark data represents the unseen but very large part of the data that most corporations collect and store.
Continue reading »
February 23, 2017 Bruce Benson
Metrics
We’ve delivered some pretty unexciting products -- on time and with good to great quality -- but good project management and engineering won’t turn a mediocre idea into a winner.
Continue reading »
October 27, 2016 Bruce Benson
Schedule
“Tesla is consistently introducing enhancements proven over millions of miles of internal testing to ensure that drivers supported by Autopilot remain safer than those operating without assistance,” the company said in a July 14 response. “We will continue to develop, validate, and release those enhancements...
Continue reading »
August 5, 2016 Bruce Benson
Change Management
Activity was what was important, it seemed, not productivity nor effectiveness. We can always tell the COO, CQO and CEO what a great focus we had on quality!
Continue reading »
February 3, 2015 Bruce Benson
Process Improvement
He’s skeptical. Most customers don't really need to analyze years of data.
Continue reading »
October 30, 2014 Bruce Benson
Metrics
The lawsuit filed against Oracle by the Attorney General of Oregon is a desperate attempt to deflect blame for their failures to manage a complex IT project.
Continue reading »
August 28, 2014 Bruce Benson
Tracking
He was just sure that if we asked more questions and understood each and every defect we would eliminate the backlog of defects. It never happened.
Continue reading »
August 21, 2014 Bruce Benson
Tracking
Those who do not remember the past are condemned to repeat it. George Santayana
Continue reading »
August 7, 2014 Bruce Benson
Metrics